Exceed Shopper Expectations in Your Store and Online
Boost sales and improve operations with network solutions that help differentiate your in-store and digital experience.
Retailers of all types and sizes—from big box, department and anchor stores to small boutiques, mom-and-pop and niche shops—face a new reality as digital commerce and in-person shopping collide. While brick and mortar stores are not going anywhere (read the white paper for proof that they are alive and well), savvy customers expect convenience and flexibility in the form of mobile shopping, touchless payment and Buy Online and Pickup in Stores (BOPIS).
If you’re navigating changing customer expectations like these, a robust digital infrastructure that supports your business is critical to your business success. Consider this:
- Do you have reliable connectivity to support basic networking?
- Are mission-critical business applications integrated across channels, like your point-of-sale (POS) system and real-time inventory, across brick-and-mortar, mobile, online, and catalog operations?
- Can your stores remain open and operational if there’s an outage of any kind?
- Do you struggle to comply with Payment Card Industry (PCI) standards?
Hughes builds tailored solutions to meet diverse retailer requirements like these and create share-worthy customer experiences. Here’s how:
Managed services for high-performance networking, including Managed Broadband for small store chains striving to create consistently branded customer experiences and Managed SD-WAN for distributed retail networks with varying transports at your sites.
Managed Wi-Fi for greater convenience and mobility. Customers (especially digital natives) want more options, more convenience, and more information as they shop. Deliver the in-store Wi-Fi shoppers require to search products, compare pricing and use handheld devices for mobile checkout – without compromising network security.
PCI Suite to simplify the complex compliance process—especially for retailers with limited IT resources—and ensure your customers’ data is secure.
Primary network connectivity, plus secondary and tertiary backup options for resilient, continuous high-speed service at every location. With credit card transactions accounting for a growing percentage of retail sales, any amount of downtime can cause major disruptions and lost sales. See how one store owner protects his business with HughesNet® Internet Continuity.
Digital signage for real-time customer-facing communications, like targeted sales promotions, interactive digital kiosks or product demonstrations. Read this article to learn 4 ways you can leverage digital signage to boost the in-store experience.
Video-on-Demand and Breakroom TV solutions for employee skills, product and compliance training. Better trained employees are vital to a retailer’s ability to satisfy shoppers and build loyal customers. Hughes solutions enable you to educate, inform and engage staff to further improve the customer experience.
Whether shoppers want to be able to “get in and get out” quickly, engage online, or post pics from their in-store visits, Hughes can strengthen digital infrastructure to support your vision for customer engagement and an enhanced shopping experience.
Contact us for more information about how Hughes can meet all your retail networking needs.
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