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Hughes
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Secure Network Solutions for Franchises & Brands

Maintain brand and franchise standards and security at every customer and employee interaction with Hughes as your networking partner.

 

In the competitive franchise marketplace, success often hinges on a consistent customer experience, employee experience and brand experience across locations. Supporting the brand properly requires a consistent and reliable network from a Managed Service Provider (MSP) at every site. Core internet connectivity capabilities can make or break Point-of-Sale (POS) systems, store applications, back-office applications (such as real-time inventory), Wi-Fi service. cybersecurity, and network and data security, among other business processes. Compounded by a variety of internet connections (cable, fiber, DSL) and local providers at different locations, ensuring a consistent digital infrastructure site-by-site and maintaining trust between franchisors and franchisees can be a challenge.

To help franchises deliver a sustainable customer experience (CX) and employee experience, Hughes offers comprehensive services that help strengthen operations and create robust digital customer experiences. Download the brochure for more information on MSP services.

Major national brands like ExxonMobil, QDOBA and Phillips 66 depend on Hughes, as their MSP, for network design, operations and management. Since we deployed our first enterprise network for Walmart in the mid-1980s, Hughes has grown, along with our customers, to deliver:

Increased security and PCI compliance as a Managed Security Service Provider (MSSP) that enable every size franchise operation to achieve the highest level of security and protection, and comply with payment card industry standards. Managed security and backup service are available through Secure Connectivity Services using the award-winning Fortinet security platform. Read how one c-store franchise strengthened customer payment protection with our PCI Compliance Suite.

Immersive digital experiences with video-on-demand capabilities and the ability to manage and display dynamic media rich content, Hughes digital signage solutions -- including digital menu boards, breakroom TV and drive through menu boards -- boost customer engagement and employee training efforts. Guest Wi-Fi services also allow customers to search the web, use loyalty apps, compare pricing and post on social media -- all without compromising your network security.

Consistent network performance with managed services, optimization technologies and backup options that achieve consistent, enterprise-grade store application service and customer experience over broadband connections at every location. Read our insight for four tips to keep your network healthy.

Unparalleled service and support from our sales, engineering, customer support and field service teams. As an MSP, our global support team is available anywhere you do business. Plus, we offer concierge-style customer service with dedicated program managers and engineering teams for flawless implementation and support.

Contact us for more information about how we help franchises boost revenue and contribute to a stellar customer experience (CX).

  • bp logo
  • qdoba logo
  • exxonmobil logo
  • phillips 66
  • jack in the box logo
  • yum logo
  • sonic

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