Strengthen Store Operations and Shopper Experiences
Capture and retain shopper loyalty with in-store, online and curbside convenience powered by high-performing managed networks and technologies.
Today’s mobile-savvy, and price-conscious consumers carry high expectations when it comes to grocery shopping, including:
- Finding coupons and discounts online and on loyalty apps – and even comparing prices – before they enter the store
- Buying Online and Picking Up In the Store (BOPIS) or at the curb
- Scheduling direct-to-door delivery at their convenience
- On-the-spot deals and offers inside the store
- In-store conveniences like coffee bars, dining, banking services and pharmacy
- Handheld scanners and easy self-checkout with contactless payment – or, even better, smart carts and contactless checkout
For retail grocers navigating these expectations, your network capabilities are just as important to business success as product availability. Applications from point-of-sale (POS) to store Wi-Fi to payroll systems depend on both Local Area Network (LAN) and Wide Area Network (WAN) connections that utilize best available primary and backup transport with 24/7/365 availability and built-in scalability to meet both planned (such as holiday shopping) and unexpected (a coming snow storm) traffic peaks.
At Hughes, we’ve been building tailored network solutions for grocers since our first enterprise network deployment for Walmart in the mid 1980s. As our customers’ needs have evolved to meet their shoppers’ expectations, so have our offerings.
Today, our network technologies and solutions enable grocery stores to optimize operations, create an elevated Customer Experience (CX) and build employee engagement with:
Digital signage for real-time customer communications about product and sales promotions, loyalty apps and product tutorials and to educate, inform and engage staff to further improve the customer experience. Download our e-book to learn how to empower employees to be great brand ambassadors.
Managed network services that deliver more options, more convenience, more information, and a better shopping experience – with a high-performing, secure PCI-compliant network. Guest Wi-Fi services enable shoppers to check specials, scan products, and compare pricing without hobbling POS transactions and the network.
Managed SD-WAN solutions that transform ordinary broadband connections and enable grocery chains to gain secure, enterprise grade networking across all stores, even with varying transports at different sites.
Managed broadband utilizing best available fiber, cable, wireless and/or Geostationary Orbit (GEO) and Low Earth Orbit (LEO) satellite transports for primary, secondary and even tertiary backup connectivity.
Contact us for more information about our HughesON™ Managed Network Services and digital signage solutions for grocery operators.
Relevant, on-the-spot communications can facilitate speedy shopping and strengthen the customer experience.
A grocery chain uses Managed Broadband with LEO connectivity to maintain store operations without disruption.
The customer experience is critical – learn how enhanced employee training and engagement can impact the outcome.
Technology is changing consumer behavior and grocery stores must keep up to meet customer demands.
New 13” screens feature interactive technology and can be deployed in a variety of places throughout a store.
Relevant communications ensure that store employees stay well-informed on products, processes, and the branded experience.