Support and Training If you are a HughesNet customer looking for account information or need to contact Customer Care: CLICK HERE If you are a HughesON enterprise customer and would like to chat with a representative, visit the HughesON site and click LIVE CHAT: GO NOW Technical Training Services The mission of the HUGHES® Technical Training Services Group is to provide professional, advanced technical training that enables customers to maximize the benefits of their state-of-the-art telecommunications systems. Hughes Technical Training Services offers a comprehensive training program which includes a variety of courses on our products, ranging from brief seminars and executive overviews to intensive, hands-on training in system operation, installation, and maintenance. Trainers are expert in both technology and training. The Hughes Technical Training Services Group calls on the expertise and service of training engineers. All are experts in their respective disciplines, with detailed knowledge of product hardware, software, operations, installation, and maintenance as well as in-depth understanding of system architecture and design. Expansive facilities equipped with state-of-the-art technology. Hughes Technical Training Services facilities include a suite of two up-to-date training rooms. All of our training rooms are adjacent to glassed-in laboratories and configured with complete product system mockups that are fully under the instructor's control. This hands-on environment enables students to get a feel for the real-world operation of the system, and allows the instructor to create scenarios that bolster students' problem-solving capabilities and understanding of the intricacies of a complex system. While training in this controlled environment is preferable, Hughes can accommodate training needs at customer sites for many product lines, using either customer equipment offline or, in some cases, a scaled-down mobile version from Hughes. Train in a convenient, hospitable location. Several major hotels and suite apartment complexes are within easy access of the Hughes Technical Training Services facility, many offering Hughes students special discount rates.Dining in the area is convenient, with a variety of restaurants from which to choose. In addition, Hughes is located within easy traveling distance to the museums and monuments of the U.S. Capital, Washington, DC, as well as to the popular waterfront and other attractions of Baltimore, Maryland. 2021 Technical Training Schedule Access On Technical Training Course Catalog Access On Technical Training Welcome Book Access On Advanced Hughes-Specific Training Hughes has partnered with GVF to now offer an online, self-paced, 3-D animated, highly interactive training simulation on the Hughes HN Remote Terminal. Learn key aspects of how to install, operate, and troubleshoot a Hughes HN Remote Terminal using this new certification course being offered by GVF. Topics covered include spacelink access methods, remote hardware overview, approved IFL and connectors, HN Remote Terminal web interface, commissioning process, antenna pointing, and HN Remote troubleshooting steps and tools. Taken in conjunction with prerequisite online fundamentals courses and the GVF hands on skills test, students will receive the Hughes endorsed GVF Hughes Remote Terminal Installation Specialist Certification. Register Supplier Resources Small Business Initiative Hughes is actively searching for small, disadvantaged business partners. Learn More Import Compliance International Customs, Duties and Compliance Learn More Routing Guides Required standards on all inbound freight movements. Learn More Supplier Web Portal Facilitating greater communication and data integration from Hughes Procurement to our suppliers and back again. Learn More Purchase Order Terms & Conditions Download Supplier Code of Conduct Download Hughes Barcode Labels Download