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HughesON Managed Services Support BurgerFi’s Brand Expansion and Digital Experience Goals

BurgerFi Counter

Established in 2011, BurgerFi is one of the nation’s leading fast-casual “better burger” dining concepts. Over the coming years, the company has plans to incorporate technology-intensive features into its operations, like on-site robots, digital menu boards and in-car ordering, to enhance the overall restaurant experience. Early in 2022, BurgerFi selected HughesON™ Managed Services to build a strong and secure enterprise network nationwide, capable of delivering an innovative, technology-driven, fast-casual dining experience.

Building, managing and supporting the BurgerFi network as the franchise expands, Hughes serves up several solutions from its suite of HughesON Managed Services, including: primary and backup connectivity for every site, Software Defined Wide Area Networking (SD-WAN), Local Area Network (LAN) switches, network security, Guest Wi-Fi, Voice over IP (VoIP), Digital Signage and more. The Hughes solution comes with 24/7 support, web-based portal management and artificial intelligence for IT operations (AIOps) for optimal performance.

With a bold vision to expand to new markets throughout the country, BurgerFi needed a Managed Services Provider (MSP) that could support a geographically dispersed enterprise. They found that in Hughes. As the largest non-carrier provider of enterprise connectivity in North America, Hughes partners with more than 450 carriers of all types—including cable, DSL, fiber, 4G/LTE, 5G, geostationary (GEO) and Low Earth Orbit (LEO) satellite—to deliver the optimal high-performance, enterprise-grade network connection in any location. Leveraging these partnerships, Hughes coordinates and oversees installations and deployments anywhere BurgerFi chooses to locate a restaurant or ghost kitchen. With a highly personalized approach, for each new site BurgerFi opens, Hughes even works with local construction teams on network-related infrastructure decisions.

For network synergies and management efficiency, BurgerFi also sought alignment between its MSP and digital signage service provider, welcoming the fully integrated offer from Hughes, one of the few MSPs that offers digital signage solutions. With Hughes, the teams and systems that provide HughesON Managed Network Services are the same ones to install, maintain and support BurgerFi’s digital menu boards and signage. Having Hughes as a single provider and point of contact simplifies both signage and network management—which means, instead of worrying about their network, the BurgerFi team can focus on delivering robust and delicious experiences that satisfy guests and employees alike.

Read more about BurgerFi’s deployment of Hughes Digital Signage for better promotions and a stronger omni-channel experience here.

For more information about HughesON Managed Network Services for the hospitality industry, visit the Hughes website.