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Hughes

A Message about COVID-19

Committed to keeping you connected.

At Hughes, we are committed to connecting people and enterprises around the world, and we know that now, in the midst of the coronavirus (COVID-19) epidemic, staying connected is more important than ever. To help ensure we can continue to meet our customers’ needs, we are protecting the health and wellbeing of our employees and partners with measures such as teleworking, restricting visitors to our facilities, and social distancing for essential staff who must come into our offices or customers’ facilities to perform their jobs. We are working with our local field service partners around the world to establish contingency plans for installing and servicing our customers’ networks.

Across our company and around the world, we continue to re-evaluate our mitigation measures and business continuity plans to keep our customers connected.

If you have specific questions about your service, please contact your account team.

A note about HughesNet: For our HughesNet customers who are depending on satellite Internet to work at home, study and stay connected with family and friends, we are adjusting our network to accommodate a massive surge in traffic and optimizing educational and business collaboration software, especially during daytime hours.