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Managed Security Services

In today's world, Security is a competitive advantage and a reason to do business with your company.


IT and security teams often find themselves overwhelmed trying to keep pace with highly sophisticated and everchanging cyber-attacks, like ransomware. Understanding the latest cybersecurity technologies as well as hiring and retaining in-demand professionals compounds the problem. For many businesses, investing in a dedicated Security Operations Center (SOC) is cost-prohibitive, requiring millions of dollars to set up and operate. As a result, businesses often leave their valuable corporate information and private customer data vulnerable to cybercriminals. That’s where a Managed Security Service Provider (MSSP) like Hughes can help.

Comprehensive Managed Security Service Provider 
As a Managed Security Service Provider, Hughes can complement your existing IT/security staff by providing expertise, resources, capabilities, and technologies to improve your security operations and enable your team to stay atop emerging threats.

Managed Detection and Response Service 
The Hughes Managed Detection and Response (MDR) service keeps cybercriminals at bay with proactive intervention, real-time incident response, and threat containment. Enjoy the peace of mind knowing that Hughes deploys the right technology, processes, and people to help you prevent, detect, and respond to cyber threats across your enterprise network and endpoint devices.

Security Information and Event Management Platform (SIEM) 
By monitoring your network endpoints using artificial intelligence (AI) technology, our advanced Security Information and Event Management (SIEM) platform combined with our SOC can combat cyberattacks 24 hours a day, 7 days a week, 365 days a year.

With our advanced SIEM platform dashboard, you gain a clear view of your network’s real-time security posture. You receive monthly Executive Summary Reports detailing trends, updates, improvements, and daily and weekly critical observations (depending upon service level). And rest assured, the Hughes SOC cybersecurity experts are working around the clock to reduce alert fatigue and false positives, so your team is only alerted to Priority 1 issues with remediation recommendations.

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Hughes is more than just a provider. We are your partner - helping you achieve your strategic goals. Contact us to learn more.

Think about network security in three layers: people, process, and technology.

Your People 
While your people are critical to ensuring network security, they can also increase your risk. They may click on phishing emails or give hackers the opportunity to access back office systems. Once that happens and ransomware is installed, hackers can shut down your business until the ransom is paid. Teach your employees about how to identify and avoid such attacks. Then, repeat (and update) training so they can stay vigilant and informed.

Your Processes 
Next is process. Review all operational procedures. Who has direct or remote access to back office and Point-of-Sale systems (POS)? Do employees insert thumb drives or media devices into workstations? Who installs cameras or other Internet of Things (IoT) devices to the network? Many businesses are vulnerable because they haven’t defined or enforced security-minded processes.

Your Technology 
Finally, consider your technology profile. We’ve gone from simple, closed, private networks that process credit card transactions and conduct overnight polling of daily sales, to open networks with an array of cloud applications and IoT-enabled services. Moving from a closed to open environment requires a much broader portfolio of network security services, for example transitioning from basic firewalls to Unified Threat Management (UTM). Today, it’s essential to have anti-malware, Intrusion Detection Services (IDS), Intrusion Prevention Services (IPS), web content filtering, and in many cases SIEM services. It’s no longer enough to just detect attacks, you must also be able to respond to them in near real-time.

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Key Hughes Managed Security Service Provider Advantages:

  • Enables you to take advantage of industry-leading security technology, processes, and experts without the costly investment
  • Ensures you stay protected against the latest threats
  • Protects your business if attackers ever get past your firewall or anti-virus tools
  • Complements your IT/Security team capabilities
  • Reduces alert-fatigue and false positives
  • Supports compliance and reporting efforts
  • Delivers peace of mind from knowing our next-generation SOC is ISO-certified
  • Allows you to leverage over four decades of managed services expertise delivered to Fortune 1000 companies
SASE Insight Series
While SASE is still a new concept, Hughes and other managed service providers can begin to think about this pairing with SD-WAN and other WAN networks. Learn more about this new duo in our insight.
In our second post on SASE, we focus on security. As legacy networks struggle to keep pace with changing IT security needs, especially from sophisticated threats, learn how to ensure your enterprise has the protection it needs.
In a world forced online, connectivity is now more important than ever. Learn what SASE and SD-WAN can do to solve your broadband network connectivity challenges.
In this final post of the SASE series, learn how the convergence of security and connectivity can bring your network into the future today.
Why an MSP for SASE? | Hughes

When it comes to network security, how do I get started?

An important place to start for any retailer or business processing credit card transactions is with Payment Card Industry (PCI) compliance. In the event of a breach, if your network is not PCI compliant, you will be responsible for any resulting losses. PCI was designed with 6 goals in mind:

  • Goal 1: Build and maintain a secure network.
  • Goal 2: Protect cardholder data.
  • Goal 3: Maintain a vulnerability management program.
  • Goal 4: Implement strong access control measures.
  • Goal 5: Regularly monitor and test networks.
  • Goal 6: Maintain an information security policy.

Together, these goals provide a framework for how to tackle network security. The specific PCI requirements offer detailed implementation guidance. While achieving PCI compliance is a good starting point, it’s not a final destination. As threats evolve, you must continue to do all you can to protect your business.

How has network security changed?

In the early days, there were simple managed firewalls (with whitelists and blacklists). Then, we moved into the era of PCI compliance, with 6 overarching goals translated into 12 requirements and hundreds of sub-requirements. This was followed by the emergence of UTM (anti-virus, IDS, IPS, web content filtering). We have now entered the age of SIEM.

The need for SIEM services is driven by the overwhelming volume of log data that needs to be analyzed. A typical chain of 100 stores can generate over 50M logs. While logs may show when someone is attacking the network, if the alert is buried under a magnitude of meaningless alerts, its value and purpose is lost. The key to SIEM services is in the use of artificial intelligence and machine learning, where meaningful alerts can be identified and sent quickly to a retailer or business at the time of the attack!

While the complexity of network security has increased, the opportunity to more effectively protect a network has also increased with the availability of SIEM services.

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While the Hughes MDR service is the cornerstone of the MSSP suite, we also offer additional service options to further strengthen your security capabilities and posture.

Hughes Managed UTM/Firewall

As a leading Software Defined-Wide Area Network (SD-WAN) services provider, Hughes offers Managed Unified Threat Management (UTM)/Firewall services built on world-class security platforms from companies like Fortinet and Cisco Meraki. Depending upon your needs, Hughes offerings include:

  • Content Filtering — ensures employees and customers only access web content you deem appropriate to protect your data and theirs.
  • Vulnerability Management — applies threat hunting and internal scanning to identify vulnerabilities lurking within your network.
  • Network Access Control — ensures only the devices you authorize can access your network.
  • Remote Access — uses two-factor authentication for secure access to your remote sites from anywhere.

Over-the-Top Security Services
If you have already selected your network platform (Firewall/SD-WAN), Hughes may be able to deliver ‘over-the-top’ security. Such a service can provide your IT/Security team with access to SOC capabilities and resources. This SOC as a service (SOCaaS) enables your team to enlist Hughes analysts to help monitor the network for incidents and make remediation recommendations.

Compliance and Risk Management
Most industries must comply with certain security-based regulations, be it taking steps to safeguard customer data or ensuring proper financial practices. With Hughes as your MSSP, you can reduce risk and improve operational efficiency by automating the steps required for compliance and reporting. Hughes maintains logs for up to 400 days to support audit documentation for:

  • PCI-DSS –credit card security
  • HIPAA – patient information security
  • SOX – financial practices/corporate governance
SD-WAN Security Insights
How to determine if your security solution is really protecting your network.
The right questions to determine if your managed network provider can offer a secure solution.

A deep dive into how to define your security needs as part of an SD-WAN solution.
How to make your network security strategy a competitive advantage.