Hughes LEO App

There are three components needed for your Hughes Managed LEO (HML) installation. See the Quick Start Guide.

Outdoor Unit (ODU)
1. This will mainly be the HL1120 or HL1100.
  NOTE: Customers can onboard only pre-selected user terminals, UTs, approved by Hughes.
Indoor Unit (IDU) Kit
1. HL11xx Wi-Fi Modem
2. Power Supply Unit (PSU)
3. Power Cable
4. Coax Connectors
Mount Kit (Options available for penetrating, non-penetrating, and tri-mast)
1. Alignment bracket
2. Tray
3. Rubber Mat
4. Stanchion (Long or short)
5. Mount
6. Bolts/Screws/Washers

NOTE: Hughes provides the option to pay for a professional installation, where an installer handles both the installation and provides cabling. However, Hughes does not include the cables needed to connect the outdoor unit to the indoor unit for customers wanting to do their own installation. Customers can source these standard cables themselves using the guidelines provided in the Install Guide Coax Requirements.

I. Please follow the installation guide for accurate steps on mounting antenna. Once the Outdoor Unit (ODU) and Indoor Unit (IDU) are mounted, connected, and powered on, download the Hughes LEO app.

The Hughes LEO app allows for fast and easy setup that mitigates any errors in antenna alignment.

Note: Prior to installation, please download the Hughes LEO app. This allows your phone to hold the latest software updates needed for activation/commissioning

II. Confirm Hughes LEO app has required updates.

Once downloaded, open app and it will automatically download the latest firmware.

Select the Gear Icon, ⚙, to view the downloaded packages. The HL11xx Software and the Ephemeris File packages will be seen. The green checkmark shows it is downloaded and synced.

Any attempt to download updates that are already synced will give the following prompt:

III. Connect to the IDU via the Wi-Fi SSID and password on the back of the IDU. Then, click “Start Install” and follow the steps shown.

IV. The following steps are listed after “Start Install.” Please follow all on-screen instructions for successful completion:

NOTE: The IDU (with Wi-Fi) may reboot during the installation process. Reconnect to Wi-Fi and continue the installation process.

Site Survey
Ephemeris Update
HL11xx Software Update
Blockage Zones (May be skipped)
Antenna Orientation (May be skipped)
Customer Support Information (Enter your personal information)
GPS Lock
Forward Channel Lock
Establish Data Session
Configure Network
Registration
Software Updates

A low earth orbit (LEO) satellite service is one that provides connectivity and broadband solutions from satellites orbiting at a lower altitude between 250 to 2,000 kilometers and an orbital period of 80 to 120 minutes. This allows for low latency and high speeds globally.

Hughes Managed LEO speeds depend on the electronically steerable antenna (ESA) used. Users can expect service plans ranging from 10-150 Mbps download and 2-30 Mbps upload. Please contact sales for more in-depth service plan information.

The Hughes Managed LEO service will always maintain a latency between 70 ms to 150 ms, needed for real-time communication needs.

Hughes offers a wide selection of service plans that contain unlimited volume allowance.

Yes, with the Eutelsat OneWeb constellation we can maintain effective coverage without any downtime. All satellite locations are updated daily to obtain the orbit parameters of every single satellite in the OneWeb constellation. The terminal accurately calculates the exact direction to point its antenna.

As a satellite moves across the sky, the terminal recalculates the pointing direction and adjusts. This way, the terminal will always maintain contact with an antenna until it goes out of range and repoints to the next assigned satellite.

The HL11xx Indoor Unit (IDU) offers two LAN ports.

Yes, however they are only applicable to the committed information rate (CIR) and not the maximum information rate in the select service plans they are assigned to.

Committed information rate (CIR) plans, for both partial and dedicated, are available. Please contact us for further information.

No, OneWeb does not offer service in China or Russia.

Due to the differences in power levels, frequencies, and satellite orbits, there are slight differences with how rain fade and other weather conditions impact service.

The terminal is looking up in the sky for a satellite with a good strong signal before making a switch. If one is obscured, it will choose another one dynamically. Additionally, the gain control will be adjusted automatically based on weather.

Our service already accounts for rain fade in any region around the globe—as per the ITU models presented in their recommendations, with certain caveats to the ITU models and their limitations in accurately representing certain rain cell structures. The Hughes Managed LEO system deals with rain fade dynamically by adjusting the satellite network portal (SNP) and user terminal (UT) uplink power when rain fade is measured as a drop in the last mile (TLM) beacon received power vs the expected. Furthermore, the system adjusts the link modulation and coding schemas the link gets degraded until the point where the link quality is too poor for any demodulation.

Yes, it is possible for the HL1120/1100 to be configured and shipped to the customer location with a Land Mobility Plan (comms on the pause).

Hughes LEO App

Download the Hughes LEO App

Hughes Managed LEO delivers reliable, low-latency enterprise-grade broadband services. The Hughes LEO app provides quick configuration access for installers and end customers.

For technical support, please email [email protected]

Hughes LEO App

Download the Hughes LEO App

Hughes Managed LEO delivers reliable, low-latency enterprise-grade broadband services. The Hughes LEO app provides quick configuration access for installers and end customers.

For technical support, please email [email protected]

Installation Guide

Data Sheet

Documentation

Solutions Sheet