HughesON Managed Network Services with Self-Healing AIOps recognized by TMC for innovation excellence
Germantown, MD, May 12, 2021 – Hughes Network Systems, LLC (HUGHES), an innovator in multi-transport technologies and networks for 50 years, announced today that its HughesON™ Managed Network Services with self-healing AIOps was named a 2021 INTERNET TELEPHONY SD-WAN Product of the Year by TMC, a global, integrated media company. A new innovation to the company's HughesON Managed Network Services, the Hughes AIOps feature automatically predicts and preempts – or "self-heals" – undesirable network behavior, preventing service-disrupting symptoms that naturally occur during standard distributed enterprise operations. Hughes is the first managed services provider to develop and offer a self-healing wide area network (WAN) edge capability for the enterprise customer.
“At Hughes, we take pride in our long track record of industry-changing innovation because it translates to tangible business benefits for our customers,” said Dan Rasmussen, senior vice president, enterprise division at Hughes. “Occasional system disruptions are an inevitable part of business operations, but complete shutdowns should never be. Currently in use at more than 33,000 SD-WAN sites, our AIOps technology prevented more than 3,300 hours of downtime for our customers in 2020.”
Each HughesON managed network combines best-of-breed technology with market-leading service excellence, such as the “single pane of glass” HughesON Portal for network management and the AIOps capability that targets WAN edge devices such as routers, SD-WAN platforms and firewalls.
“HughesON Managed Network Services with self-healing AIOps has demonstrated true innovation and is leading the way for Software Defined Wide Area Networks. I look forward to continued excellence from Hughes in 2021 and beyond,” said Rich Tehrani, CEO at TMC.
The accolade from TMC follows recent recognition of Hughes from industry research firms Gartner and Frost & Sullivan for superior managed networking capabilities and service delivery. The INTERNET TELEPHONY SD-WAN Product of the Year Awards recognize companies that demonstrate the innovation, vision and execution to deliver software-based networking tools to support different and unique communities of interest. Hughes previously won the SD-WAN Product of the Year award in 2018.