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In Europe, a major challenge for distributed organizations is managing information networks that cross borders, with different technologies, languages, infrastructures, and regulatory and environmental barriers. These organizations are looking for a single trusted vendor to manage their networks, with comprehensive capabilities that free them from the cumbersome and time-consuming task of dealing with multiple providers, often with different contacts in each country. What are some of the other challenges facing the European business market today?
Enterprises in the retail market are beginning to adopt an omni-channel approach—an integrated strategy of delivering a seamless, consistent customer experience using every possible touchpoint, including mobile devices, retail Websites, brick-and-mortar stores, TV, catalog, and direct mail. A key part of any omni-channel strategy is the smart use of digital media to engage both customers and employees.
Offering free guest WiFi can make the difference between keeping customers and losing them to the competitor down the street, while corporate WiFi efficiently keeps employees connected and informed.
Similarly, integrating social media across secure WiFi into corporate customer relationship management (CRM) systems provides powerful marketing tools as well as a more personal- ized service for customers. But it takes advanced technology to overcome the security challenges posed by WiFi.
Downtime is the enemy of the enter- prise network. If an organization’s network goes down and products or services are not readily accessible, it’s all too easy for customers to go elsewhere—and they may never look back.
When retail outlets open a branch, they often need connectivity from Day One. But depending on location, the installation of DSL lines can sometimes take months. Similarly, some orga- nizations set up pop-up shops or kiosks for just a few months during the summer or holiday season to sell seasonal products, and need connectivity for just a short time.
HughesON is a comprehensive set of managed network solutions designed to meet the unique needs of distributed organizations across all countries, integrating voice, data, and video applications seamlessly over any broadband transport, whether satellite, DSL, cable, 3G/4G cellular, MPLS, or any combination.
From high-capacity access to high-availability networks, from digital signage to employee communi- cations and training, from managed security to managed WiFi, HughesON solutions enable organizations to cost-effectively enhance the customer experience, engage employees, and streamline business operations.
As a one-stop, global managed service for any organization’s communications networking, IT, and related support needs, HughesON means a single trusted vendor under one contract will deliver a uniform, high-quality solution at all locations, providing responsive local support and at the same time filling the gaps between countries. HughesON employs best-of- breed technologies to create a customized solution designed specifically for each customer’s current and planned business needs. When customers are waiting for DSL to be installed, for example, Hughes can install a temporary satellite link or 3G/4G service until the DSL line is in place. That means instead of waiting months to get a line in, customers can be up and running in short order.
Whether organizations are looking for an experienced partner to manage cross-border network needs, implementing an omni-channel strategy, seeking network resilience or secure WiFi, or trying to improve speed to market, they can look to HughesON, the provider of choice for leading enter- prises in Europe and globally.
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