Contact Us | Careers | HughesNet Plans | HughesNet Customer Care
Earlier this year, we introduced our new HughesNet® Gen4 theme— Life. Connected. Why is this theme so apt?
Many of us agree that living outside the city is great, but we don’t want to give up high-speed Internet in our homes. So what can the estimated 10 million to 15 million households and small busi- nesses that are unserved or underserved by terrestrial broadband services do?
That’s what the Life. Connected. theme is all about. HughesNet Gen4 delivers a robust satellite Internet service that’s available every- where—even where cable and DSL don’t reach—so people can live where they love and still stay connected. With download speeds from 10 Mbps up to 15 Mbps* and down- load allowances of up to 40 Gigabytes per month, HughesNet Gen4 lets users do more of what they want online.
For their home life, that might mean shopping at favorite online stores, learning and doing homework with a super-fast connection, planning a family vacation, or managing their finances. For their community life, it might mean connecting with family and friends through email, chat, and social media, discovering people who share the same passions and hobbies, or engaging with other people and causes. And for their work life, it may mean enhancing careers, taking professional courses online to sharpen job skills, or keeping in touch with work colleagues online from the comfort of their own homes. The beauty of HughesNet Gen4 is that it keeps customers’ lives connected.
Judging by the numbers, clearly we must be doing something right. In 2013, we managed 250,000 new installations, a 30 percent increase over 2012. Included in this number were 8,137 in a single week and 1,522 in a single weekend, both HughesNet records that helped us pass the 900,000 subscriber mark. Now, as we close in on a subscribership of 1 million, our primary focus is the same as it has always been—to deliver a quality service that meets or exceeds our customers’ expectations.
Becoming the world’s #1 high-speed satellite Internet service does not happen by accident, and helping us achieve this benchmark are the many award winners from our recent HughesNet Reseller Summit held in Baltimore, Maryland, including resellers Digistar Genesis, Dealer of the Year; Clearlink, Direct Agent of the Year; and Red Ventures, Strategic Agent of the Year. Repre- senting more than half of the HughesNet business, resellers are an integral part of the HughesNet sales network.
A highlight of the HughesNet Summit was the “Top 15 Reasons to sell HughesNet,” which include world-class customer care, the best installation network in the world, world leadership in satellite technology, and a major investment in JUPITERTM 2/EchoStar® XIX satellite technology, which at 150 Gbps is projected to be the world’s highest capacity broadband satellite.
Life. Connected. It’s what we do.