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RIS-Gartner 2015 Retail Technology Study

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Omnichannel commerce is providing today’s successful retailers with a single view of the customer and fully integrated order management across all channels in real-time which leads to a delightful shopping experience for the consumer. As a result, retailers are seeing increases in cross-sell, upsell and improved inventory optimization, all of which translate to growth in revenue, market share and brand loyalty...

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